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dannyrb committed 2019-05-10 00:36:27 -04:00
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docs/latest/essentials/troubleshooting.md
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# Troubleshooting
# Common Problems
## Common Problems
Problem | Most Common Reasons
--------|--------------------
** Can't retrieve Study List over DICOMWeb** | 1. QIDO root URL is incorrect<br> 2. DICOM Web is not enabled on PACS
** Can't retrieve images** | 1. WADO Root URL is incorrect<br> 2. DICOM Web is not enabled on PACS<br> 3. HTTP Basic Authentication username and password are incorrect or not provided.
| Problem | Most Common Reasons |
| -------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ** Can't retrieve Study List over DICOMWeb** | 1. QIDO root URL is incorrect<br> 2. DICOM Web is not enabled on PACS |
| ** Can't retrieve images** | 1. WADO Root URL is incorrect<br> 2. DICOM Web is not enabled on PACS<br> 3. HTTP Basic Authentication username and password are incorrect or not provided. |
## Debugging Steps
# Debugging Steps
### Can't retrieve Study List over DICOMWeb
1. Check that you can query your PACS using an alternative DICOM Web client (e.g. cURL, or a Web Browser). If you cannot, then your PACS is configured incorrectly. Refer to the documentation of the image archive.
1. Check that you can query your PACS using an alternative DICOM Web client
(e.g. cURL, or a Web Browser). If you cannot, then your PACS is configured
incorrectly. Refer to the documentation of the image archive.