ohif-viewer/docs/latest/essentials/troubleshooting.md

# Troubleshooting

## Common Problems

| Problem                                      | Most Common Reasons                                                                                                                                         |
| -------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ** Can't retrieve Study List over DICOMWeb** | 1. QIDO root URL is incorrect<br> 2. DICOM Web is not enabled on PACS                                                                                       |
| ** Can't retrieve images**                   | 1. WADO Root URL is incorrect<br> 2. DICOM Web is not enabled on PACS<br> 3. HTTP Basic Authentication username and password are incorrect or not provided. |

## Debugging Steps

### Can't retrieve Study List over DICOMWeb

1. Check that you can query your PACS using an alternative DICOM Web client
   (e.g. cURL, or a Web Browser). If you cannot, then your PACS is configured
   incorrectly. Refer to the documentation of the image archive.
Update docs for docs.ohif.org 2018-01-30 15:05:15 +01:00			`# Troubleshooting`

formatting 2019-05-10 06:36:27 +02:00			`## Common Problems`
Update docs for docs.ohif.org 2018-01-30 15:05:15 +01:00
formatting 2019-05-10 06:36:27 +02:00			`\| Problem \| Most Common Reasons \|`
			`\| -------------------------------------------- \| ----------------------------------------------------------------------------------------------------------------------------------------------------------- \|`
			`\| Can't retrieve Study List over DICOMWeb \| 1. QIDO root URL is incorrect<br> 2. DICOM Web is not enabled on PACS \|`
			`\| Can't retrieve images \| 1. WADO Root URL is incorrect<br> 2. DICOM Web is not enabled on PACS<br> 3. HTTP Basic Authentication username and password are incorrect or not provided. \|`

			`## Debugging Steps`
Update docs for docs.ohif.org 2018-01-30 15:05:15 +01:00
			`### Can't retrieve Study List over DICOMWeb`

formatting 2019-05-10 06:36:27 +02:00			`1. Check that you can query your PACS using an alternative DICOM Web client`
			`(e.g. cURL, or a Web Browser). If you cannot, then your PACS is configured`
			`incorrectly. Refer to the documentation of the image archive.`